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| 1 |
DOS consists of two basic types of commands. What are they? |
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Executable and Compiled |
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Internal and External |
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Formatted and non-formatted |
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System and User |
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| 2 |
With the development of the 80386 chip, the processor and system memory are able to read and write how many bits of data per clock cycle? |
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16 |
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8 |
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32 |
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64 |
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| 3 |
Which DOS system file is not required for system startup? |
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COMMAND.COM |
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HIMEM.SYS |
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IO.SYS |
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CONFIG.SYS |
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| 4 |
Which Windows 3.x file configures specific hardware devices and their associated settings? |
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WIN.INI |
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SYSTEM.INI |
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PROTOCOL.INI |
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API.INI |
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| 5 |
Which leftover file in Windows 95 no longer contains system code, but allows for special system settings to be user defined? |
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IO.SYS |
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MSDOS.SYS |
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ANSI.SYS |
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HIMEM.SYS |
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| 6 |
You need to run Windows 3.x in standard mode, so you enter the command WIN /S at the DOS prompt. You receive an error message stating that a file is missing. Which file is most likely missing when you receive this error message? |
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WIN386.EXE |
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HIMEM.SYS |
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DOSX.EXE |
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WIN.COM |
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| 7 |
You are working on a customers Windows 3.x PC and you notice that the Main program group is missing several applets. How can you easily repair the problem? |
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Using the customers Windows disk set Reinstall Windows |
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From the Program Manager click File Run and enter SETUP /P to restore the default program groups. |
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Copy all of the *.GRP files from another PC to this one |
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Edit the SYSTEM.INI file |
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| 8 |
You encounter a hard disk that will no longer boot. After booting with an emergency boot floppy and running an anti-virus program, you successfully remove the virus that infected the boot sector of the hard disk. What command could you use to restore the boot record of the hard disk? |
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FORMAT |
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FDISK /MBR |
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MIRROR |
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RESTORE |
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| 9 |
You wish to partition a hard disk. After carefully backing up all the data on the drive, which DOS command would you use to create a primary and secondary DOS partition? |
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FORMAT /U |
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FDISK |
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SYS |
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SCANDISK C: |
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| 10 |
You want to setup a PC so it automatically starts Windows 3.x upon bootup. Which line should you be sure is in the AUTOEXEC.BAT? |
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LOADHIGH WINDOWS |
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EXEC WIN.COM |
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WIN |
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MEMMAKER |
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| 11 |
A customer claims that he cannot print large print jobs using Windows 3.x Print Manager. You note that his C:\ drive has only about 5mb of available space on it, but he has a D: drive with over 200 MB of space available on it. What should you do to give Windows Print Manager more room to spool print jobs? |
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Tell the customer that you have to format the C: drive to get more space for the print spooler |
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Edit the AUTOEXEC.BAT file so the line SET TEMP=D:\TEMP replaces the old TEMP variable line |
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Edit the WIN.INI file to modify the print spooler path |
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Reformat the D: drive |
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| 12 |
Basically, all memory above the 1024KB line is considered ____________. |
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Expanded memory |
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Extended memory |
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High memory |
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Reserved memory |
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| 13 |
Where can a portion of the DOS operating system be loaded? |
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Expanded memory |
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The high memory area |
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Extended memory |
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Reserved memory |
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| 14 |
What became known as "upper Memory"? |
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The first 64kb of the high memory area |
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The first 384kb of the expanded memory |
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The first 384kb of the extended memory |
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The last 64kb of reserved memory |
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| 15 |
Expanded memory swapped portions of memory called ___________ in and out of upper memory. |
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Frames |
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Pages |
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Registers |
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Segments |
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| 16 |
How can you force EMM386 to use specific regions of upper memory? |
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Specify the area of memory with the INCLUDE switch |
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Specify the area of memory with the FORCE switch |
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Use HIMEM.SYS |
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Use FCBS |
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| 17 |
How can you tell whether a specific driver is being loaded in conventional or upper memory? |
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Type the MEM command |
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Type the MEM /P command |
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Type the MEM /C command |
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Type the MEM /D command |
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| 18 |
You are called out to troubleshoot a users system that received an Illegal Operation error after a few minutes in the Operating System. What is most likely the problem? |
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Bad memory module |
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Parity Error |
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Expanded memory paging error |
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Application error |
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| 19 |
Which of the following is the extended memory manager? |
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HIMEM.SYS
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EMM486.SYS |
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HIMEM.EXE |
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EMM386.SYS |
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| 20 |
What information will you see when you type the MEMINFO command in DOS 5.0? |
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Amount of conventional memory |
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Amount of reserved memory |
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Number of drivers loaded into memory |
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Nothing, There is no such command |
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| 21 |
Based on the following excerpt from a CONFIG.SYS file, what appears to be the problem?
DEVICE=C:\DOS\EMM386.EXE
DEVICE=C:\DOS\HIMEM.SYS
DOS=UMB,HIGH
DEVICEHIGH=C:\DISPLAY\DISPLAY.SYS
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The DOS=UMB,HIGH command will not work |
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HIMEM.SYS is being loaded after EMM386.EXE |
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The DEVICEHIGH line is incorrect |
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HIGHMEM does not have the proper parameter to load DOS into the high memory area |
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| 22 |
What is one advantage of using SCANDISK rather than CHKDSK? |
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SCANDISK can repair errors on the floppy drives |
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SCANDISK can repair physically bad clusters on a hard drive |
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SCANDISK can correct Partitions on a compressed drive |
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SCANDISK can correct lost clusters on a compressed drive
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| 23 |
Which of the following is the upper memory manager? |
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MEMMAKER |
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HIMEM.SYS |
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EMM386.SYS |
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EMM386.EXE |
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| 24 |
Virtual memory refers to what process? |
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The process of swapping data in and out of reserved memory |
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Using a file on the hard disk to simulate RAM |
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Swapping memory from extended to expanded |
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Using extended memory to simulate expanded memory |
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| 25 |
How can the AUTOEXEC.BAT file be used to decrease the amount of conventional memory used? |
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You can load some drivers from the autoexec.bat instead of the CONFIG.SYS |
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You dont have to specify the use of the autoexec.bat, which frees up conventional memory |
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You can load software in the AUTOEXEC.BAT file to force programs into high memory |
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None of the above |
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| 26 |
The first 640K of memory are referred to as: |
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Conventional Memory |
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Upper memory |
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Extended memory |
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High memory area |
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| 27 |
When installing SIMM memory modules you can determine the correct direction to install the modules by: |
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Notches in the chips |
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Notch in the middle of the pins |
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Notch on one end of the module |
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They can be installed either way |
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| 28 |
You are looking at a memory module thought to be a DIMM module. How many pins would be on a DIMM module? |
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30 pins |
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72 pins |
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168 pins |
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16 pins |
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| 29 |
You are working on an older PC and discover it is using a RAMDRIVE. A RAMDRIVE is: |
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The same as virtual memory |
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Memory that works like a hard disk |
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Used to permanently store information |
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A hard disk that appears to be RAM |
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| 30 |
Checking the hard disk while running Windows 3.1, you discover a very large file called 386SPART.PAR. what is this file? |
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Windows temporary swap file |
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Windows permanent swap file |
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A temporary file created when installing Windows 3.1 |
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A temporary file created when installing DOS |
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| 31 |
When checking virtual memory on Windows 3.1 on a machine that does not seem to run Windows as fast as it should, you notice a it has a temporary swap file. Should you change it? |
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Yes, a permanent swap file runs Windows faster |
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No, a temporary swap file runs Windows faster |
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Yes, a permanent Swap file is removed at the end of Windows |
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No, a temporary swap file is removed at power down |
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| 32 |
To install DIMM modules into the motherboard you will: |
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Place the module at a 45degree angle in the socket, then bring it to a vertical position |
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Line up all the metal tabs and press straight down |
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Line the module straight over the socket and press down |
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Lay the module in position and screw it in |
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| 33 |
The system BIOS and ROM chips are called: |
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Software |
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Hardware |
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Firmware |
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Bootware |
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| 34 |
Which of the following operating systems does not use conventional upper and extended memory? |
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Windows 95 |
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DOS |
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Windows NT |
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Windows 3.1 |
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| 35 |
Memory chips that are pressed individually into the motherboard are: |
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DIP |
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SIMM |
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DIMM |
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ROM |
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| 36 |
A customer calls and says he needs some SIMM modules. What type processor does not use these? |
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486 |
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386 |
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Pentium Pro |
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Pentium |
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| 37 |
The computer runs for various periods of time before giving an "out of memory" message. The possible reason is: |
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Bad hard disk |
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Badly seated memory chips |
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Bad power supply |
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Virus |
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| 38 |
You have a 486 PC. You have bought SIMM modules for it. When you attempt to install them you discover they do not fit. What is the problem? |
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486s do not use SIMM |
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You have the wrong type of SIMM (30 or 72 pin) |
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You are installing in the wrong socket |
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You cannot add RAM to a 486 |
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| 39 |
The Microsoft program that allows you to display various reports of memory usage is: |
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MEMMAKER.EXE |
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MSD.EXE |
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QEMM.EXE |
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MEM.EXE |
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| 40 |
The Microsoft program that displays information about various items of the system and shows memory conflicts is: |
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MEMMAKER.EXE |
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MSD.EXE |
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QEMM.EXE |
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MEM.EXE |
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| 41 |
What is the program that fixes disk errors caused by files that were left in an open status? |
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DEFRAG |
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SCANDISK |
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FAT |
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MEMMAKER |
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| 42 |
What program made by Microsoft is similar to SCANDISK in fixing errors? |
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CHKDSK |
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MEMMAKER |
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QEMM |
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DEFRAG |
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| 43 |
The customer reports that he is at a DOS prompt and cannot start Windows 3.1. Windows was working an hour ago. What is the problem? |
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Windows is not on machine |
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They have gone to the Windows DOS prompt |
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Windows is damaged |
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Virus |
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| 44 |
You are getting memory errors and you think that it is because your software is conflicting with your motherboard. What should you do first to solve the problem? |
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Contact the vendor for updates and patches |
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Test the motherboard with Norton Utilities |
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Swap out the motherboard with an identical PC |
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Low-level format your drive |
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| 45 |
What does EEPROM stand for? |
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Electronically Executable Programmable Read Only Memory |
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Electronically Erasable Programmable Read Only Memory |
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Extended Erasable Programmable Read Only Memory |
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Expanded Erasable Programmable Read Only Memory |
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| 46 |
Which of the following is the fastest? |
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IDE |
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EDIE |
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ROM |
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RAM |
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| 47 |
If you want to force EMM386 to stay out of a specific region of upper memory, what would you do? |
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Use Virtual Memory settings in the 386 enhanced applet |
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Run MEMMAKER |
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Use the INCLUDE switch in the CONFIG.SYS |
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Use the EXCLUDE switch in the CONFIG.SYS |
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| 48 |
The LIM memory specification renamed system memory to: |
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Standard |
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Conventional |
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High |
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Extended |
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| 49 |
Where is conventional memory located? |
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Up to 640KB |
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Above 1040KB |
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Between 640KB and 1024KB |
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Above 384 and below 1024KB |
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| 50 |
Where is Extended Memory located? |
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Up to 640KB |
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Above 1024KB |
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Above 384 and below 1024KB |
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Above 1040KB |
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